Terms & Conditions

1. About these terms

This website is operated by Aurevon Group Ltd (Company No. 17053246). By using it you agree to these terms.

2. Free information service

The calculator and letter generator are provided free of charge for general information. Results are estimates based on statutory UK261/EU261 rules and do not constitute legal advice or representation.

3. No claims handling

We are not a claims management company or law firm. We do not submit claims, contact airlines or act on your behalf.

4. Accuracy

We take care to keep content accurate, but laws, case law and airline processes change. Verify important details before relying on them.

5. Liability

To the extent permitted by law, we are not liable for any loss arising from reliance on the calculator or letters. Nothing limits liability that cannot be excluded under English law.

6. Governing law

These terms are governed by the laws of England and Wales.