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easyJet Flight Delay Compensation

Claim up to £520 / €600 per passenger from easyJet directly — free, with a ready-made letter. No 35% commission.

Use the airline that actually operated the flight, not the one you booked with.

What reason did the airline give? (optional)

Usually still eligible

Possible airline defence

1,310 km great-circleUK261 appliesDistance band 1

Likely eligible

Statutory payout per passenger

£220

Total for 2 passengers

£440

Your saving vs a claims company

If you used a 35% + VAT claims company, they would take £185.

With our free direct claim letter, you keep the entire £440.

100% payout · £0 commission

  • • Departs from a UK airport, so UK261 applies to any airline.

Estimate based on statutory UK261/EU261 rules. Not legal advice.

Free claim letter generator

Fill in your details — the letter updates instantly. Send it via the airline's claims portal or email. Nothing is stored or sent from this page.

[Your full name]
[Your address]
[Your email]

18 October 2026

easyJet – Customer Relations / Claims Department

Re: Statutory compensation claim – Flight [flight number] on [date of flight]
Booking reference: [booking reference]

Dear Sir or Madam,

I am writing to claim compensation under Regulation (EC) No 261/2004 as retained in UK law and amended by the Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019 ("UK261") in respect of flight [flight number] from London (LGW) to Palma (PMI) on [date of flight], operated by easyJet.

The flight was delayed, arriving at the final destination more than 4 hours late (measured from when the aircraft doors opened).

The great-circle distance of this route is approximately 1,310 km. Under Article 7 of UK261, the compensation due is £220 per passenger. The claim is made on behalf of the following 2 passenger(s):

  1. [Passenger name 1]

Total compensation claimed: £440

In line with the judgments of the Court of Justice of the EU in Sturgeon (C-402/07) and Nelson (C-581/10), and the Court of Appeal in Huzar v Jet2.com [2014] EWCA Civ 791, technical problems arising in the normal operation of an airline are not extraordinary circumstances. If you contend that extraordinary circumstances apply, please provide full evidence and explain what reasonable measures were taken to avoid the disruption.

Please pay the compensation in money by bank transfer, as required by Article 7(3). I do not accept travel vouchers in place of cash.

I look forward to your response within 14 days. If this claim is rejected or not resolved within 8 weeks, I will refer it to your approved Alternative Dispute Resolution body or the relevant enforcement authority, and reserve the right to issue proceedings without further notice.

Yours faithfully,

[Your full name]

Prepared using the free claim letter template at flightcompensationcalculator.co.uk.

How to claim from easyJet

Flights are operated by easyJet UK (UK261) or easyJet Europe / Switzerland (EU261). Check the operating carrier on your booking.

Where to claim

easyJet's online 'EU261/UK261 compensation' claim form in the Help section of easyjet.com.

What you'll need

  • Booking reference (starts with E or K)
  • Flight number (EZY / U2)
  • Full names of every passenger on the booking
  • Bank details for payment

Typical response time

easyJet commonly replies within 2–6 weeks; chase after 8 weeks before escalating.

ADR escalation

CEDR (Centre for Effective Dispute Resolution)

Portal names, response times and ADR memberships change — check easyJet's website for the latest details.

easyJet compensation FAQs

Does easyJet pay compensation automatically?

No. You must submit a claim. easyJet's own form is free — you do not need a claims company.

Can easyJet offer vouchers instead of cash?

Statutory compensation must be paid in money unless you agree in writing to accept vouchers. You can refuse vouchers.

Who handles easyJet disputes?

If easyJet rejects your claim or misses 8 weeks, you can escalate free of charge to CEDR, its approved ADR body.