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Wizz Air Flight Delay Compensation

Claim up to £520 / €600 per passenger from Wizz Air directly — free, with a ready-made letter. No 35% commission.

Use the airline that actually operated the flight, not the one you booked with.

What reason did the airline give? (optional)

Usually still eligible

Possible airline defence

1,310 km great-circleUK261 appliesDistance band 1

Likely eligible

Statutory payout per passenger

£220

Total for 2 passengers

£440

Your saving vs a claims company

If you used a 35% + VAT claims company, they would take £185.

With our free direct claim letter, you keep the entire £440.

100% payout · £0 commission

  • • Departs from a UK airport, so UK261 applies to any airline.
  • • This route is also covered by EU261. You can only be compensated once.

Estimate based on statutory UK261/EU261 rules. Not legal advice.

Free claim letter generator

Fill in your details — the letter updates instantly. Send it via the airline's claims portal or email. Nothing is stored or sent from this page.

[Your full name]
[Your address]
[Your email]

18 October 2026

Wizz Air – Customer Relations / Claims Department

Re: Statutory compensation claim – Flight [flight number] on [date of flight]
Booking reference: [booking reference]

Dear Sir or Madam,

I am writing to claim compensation under Regulation (EC) No 261/2004 as retained in UK law and amended by the Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019 ("UK261") in respect of flight [flight number] from London (LGW) to Palma (PMI) on [date of flight], operated by Wizz Air.

The flight was delayed, arriving at the final destination more than 4 hours late (measured from when the aircraft doors opened).

The great-circle distance of this route is approximately 1,310 km. Under Article 7 of UK261, the compensation due is £220 per passenger. The claim is made on behalf of the following 2 passenger(s):

  1. [Passenger name 1]

Total compensation claimed: £440

In line with the judgments of the Court of Justice of the EU in Sturgeon (C-402/07) and Nelson (C-581/10), and the Court of Appeal in Huzar v Jet2.com [2014] EWCA Civ 791, technical problems arising in the normal operation of an airline are not extraordinary circumstances. If you contend that extraordinary circumstances apply, please provide full evidence and explain what reasonable measures were taken to avoid the disruption.

Please pay the compensation in money by bank transfer, as required by Article 7(3). I do not accept travel vouchers in place of cash.

I look forward to your response within 14 days. If this claim is rejected or not resolved within 8 weeks, I will refer it to your approved Alternative Dispute Resolution body or the relevant enforcement authority, and reserve the right to issue proceedings without further notice.

Yours faithfully,

[Your full name]

Prepared using the free claim letter template at flightcompensationcalculator.co.uk.

How to claim from Wizz Air

Wizz Air Hungary (W6) is EU261; Wizz Air UK (W9) is UK261.

Where to claim

Wizz Air's online claim form under 'Contact us → Claims' on wizzair.com.

What you'll need

  • Booking confirmation code
  • Flight number (W6 / W9)
  • Passenger names
  • Boarding passes if available

Typical response time

Wizz Air replies vary widely — often 4–12 weeks. Keep written records.

ADR escalation

AviationADR (Wizz Air UK). For EU-licensed Wizz Air Hungary, the national enforcement body of the departure country.

Portal names, response times and ADR memberships change — check Wizz Air's website for the latest details.

Wizz Air compensation FAQs

Does Wizz Air pay in cash?

You are entitled to money. Wizz may offer more in WIZZ credit — accept only if you prefer it.

What if Wizz Air ignores me?

After 8 weeks without a final reply you can escalate to ADR or the relevant enforcement body.

Which rules cover Wizz Air from Luton?

Flights departing the UK are covered by UK261 regardless of which Wizz entity operates them.