British Airways Flight Delay Compensation

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[Your full name]
[Your address]
[Your email]

18 October 2026

British Airways – Customer Relations / Claims Department

Re: Statutory compensation claim – Flight [flight number] on [date of flight]
Booking reference: [booking reference]

Dear Sir or Madam,

I am writing to claim compensation under Regulation (EC) No 261/2004 as retained in UK law and amended by the Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019 ("UK261") in respect of flight [flight number] from London (LGW) to Palma (PMI) on [date of flight], operated by British Airways.

The flight was delayed, arriving at the final destination more than 4 hours late (measured from when the aircraft doors opened).

The great-circle distance of this route is approximately 1,310 km. Under Article 7 of UK261, the compensation due is £220 per passenger. The claim is made on behalf of the following 2 passenger(s):

  1. [Passenger name 1]

Total compensation claimed: £440

In line with the judgments of the Court of Justice of the EU in Sturgeon (C-402/07) and Nelson (C-581/10), and the Court of Appeal in Huzar v Jet2.com [2014] EWCA Civ 791, technical problems arising in the normal operation of an airline are not extraordinary circumstances. If you contend that extraordinary circumstances apply, please provide full evidence and explain what reasonable measures were taken to avoid the disruption.

Please pay the compensation in money by bank transfer, as required by Article 7(3). I do not accept travel vouchers in place of cash.

I look forward to your response within 14 days. If this claim is rejected or not resolved within 8 weeks, I will refer it to your approved Alternative Dispute Resolution body or the relevant enforcement authority, and reserve the right to issue proceedings without further notice.

Yours faithfully,

[Your full name]

Prepared using the free claim letter template at flightcompensationcalculator.co.uk.